logo
  • An Image Slideshow
  • An Image Slideshow
  • An Image Slideshow

LISA...

Is a parent support and lobby group, for parents and families with a family member having an intellectual/multiple disability, and living in a supported accommodation group home in the State of Victoria, Australia.
"Quality of Life, Not Minder Care!"

LISAheader

LIFESTYLE IN SUPPORTED ACCOMODATION.....
It is our mission to help the families dealing with a loved one who has disability...

Resources and Information

General

LISA Bulletins

Reports/Publications, Disability Acts & Standards

Personal Care Information

Service Provider List (Victoria)

Information Sheets



General


NSW - Christine Bigby Presentation

NSW - Max Jackson Presentation

NSW - RASAID Presentation

NSW - Roger Stancliffe Presentation

FAMILIES ARE A HELP NOT A HINDRANCE!

ACMA Reports decline in Customer Service by Telcos

Senior Practitioner's Update (Vic), Autumn 2010, issue 1 (906Kb download)

Social Care White Paper, UK (160 pqges)(2Mb download)

The Cocks Report on Guardianship 1982 (175 pages)(3.4Mb download)

Home or Program - by Dr Michael Kendrick

Fair Services for People with Disabilities - ACOSS Report

Ethics & Advocacy

The Way Forward for Australia - Federal Government Report - Oct 2009

Bruce Bonyhady Address to Carers Vic AGM - Nov 2009

Care Standards in UK Group Homes

Fair-Go for ALL, says NDS

Mencap (UK) Protocol........ 1.6Mb download

Dr Rhonda Galbally tells it like it is!

Shut Out Report

QPPD report, "Papering over the Cracks"

Home or Program by Dr Michael J. Kendrick PhD

Link, Europe - Quality of Life Activities in Group Homes

A Group Home Report

University of Kent - Group Home Care Standards

UNSW Report on Supported Living v Shared Accommodation

US Human Rights Handbook


LISA Bulletins

Carers Prey on the Vulnerable - DHS Victoria

Human Services: A Case for Change - DHS Victoria

Feedback sought on SRS Regulations - Victoria

"Complete reform of how it is now!", says Dr Galbally

Gag/Hush Money -  DHS, Victoria

NDIS - Potential Down Sides

NDIS - "Right Now!" - Victoria

In the Driver's Seat - Yes or No?

Australians with a Disability - Low Legal & Media Profile

UK RESCARE Closes its doors after 25 years

Crimes against People with a Disability - Daily Mail, UK

No Penalties!  No Dobbing!  No Worries!

PUBLIC SERVICE ACCOUNTABILITY

Young People with disabilities in Nursing Homes

The Loss of Moral Right

Butlin's Ban on Adult Group - Britain

Disability Support Services - Here to Where?

No Place to Call Home!

Worlds Apart!  Not Really - But ...

Autistic Man Repeatedly Injured in State Care

"Box-Ticking Bureaucrats"

"They CALL this CARE!"

Help us - Empower & Expose

Limits to Choice for Consumers with Disability

NDIS Funded from General Government Revenue

Abuse & Neglect is Everywhere

DHS DSR Dumping - Victoria

"Money can ease the Suffering, but NOT the Attitude"

"It took years!"

Skills & Self Value Drop Like a Brick

Government & Non Government Services in Victoria

Bosses Banned from Workplaces!

Casual Staff - Factor in QoL Care!

Not just more of the same, please!

Government Services Have Lost Their Way

M Y T H  B U S T E R!

Attitude, Attitude and Attitude!

Families are a Help not a Hindrance

Health Care Cover for those with a Disability

 "We are easy meat for the bureaucrats!"

 When a Parent is not a Parent any more!

Government Captive Market Services

National Disability Insurance Scheme

 Government Disaster Management

Smoke, Mirrors & Failure to Implement

Carers Shouldn't have to ask for help 27 May 2010

Shorten:  Champion of the Disabled  25 May 2010

Our Society Abandons its "sub-class" of carers, making them fight for scraps

Outdated Welfare System Hits Carers by Mary Lou Carter of Carers Alliance NSW

Kelly Vincent's Maiden Speech in the South Australian Parliament

Major Restrictive Practices

"Are we kidding ouselves with NDIS?"

Support the "National Disability Insurance Scheme (NDIS)

Federal Funding to the States Gone Walkabout (word, with active links)!

Federal Funding to the States Gone Walkabout (pdf)!

Accept Responsibility :  Not Avoid It

ABC TV Four Corners Program - "Breaking Point"

Parent tells it how it is across Australia!

What do they want : What should they do?

PCAS (Person Centred Active Support) as a result of.......

Victorian Government Departments are Bomb Proof

The most significant reform since Medicare, but more is needed

Minister for Bad News

Hit a brick wall in Australia, so moved family to the UK

Family moves overseas to obtain rights based services

Forced to the Brink

Is this the Land of the Fair-Go - Dr Rhonda Galbally

Parents Fight Bureaucracy

Will they ever get a Home

About Government being more open

What the DHS said at a Public Forum

Road Map to a Fairer Australia : PILCH on Human Rights

Guardianship & Administration - Victoria

Fix the Broken Disability System

DHS Questionable Activities

Disadvantaged by Law

The Gap between Service Intention and Provision

DHS Self Directed Planning Report

Entitlement not Hand-Out

Quality of Life Care

Social Inclusion

Restrictive Practices : Key Themes

Given Rights.........

Dare to Demand Reasonable Human Rights

United we Stand

Problems in Aged Care are Similar in Disability Care

Achieving a Carers Mission Statement

Family Carers Streched to Breaking Point

House of Reps Report on Better Support for Carers

A Fair Go!

NSW Report on the Need for Better Support for Carers

Captive Market Services v Customer Satisfaction

Why Customers Quit Their Service Provider

Service Users Must: Service Providers Must

The King has No Clothes

Quality Management

Quality Framework for Disability Services

Corporate Integrity, Information and Resolutions Unit CIIRu

Great Policies, but little or no Implementation Infrastructure

Victorian State Disability Plan

Australia is John Wayne Country

No Choice of Service Provider

A Captive Market

Walk the Talk or Talk the Walk?

Monitoring Quality of Life

Quality of Life Support Monitors

Improving Service Quality Through Complaints

Complaints Commissioner - Feedback Project

Minder & At Risk Services

Paranoid Privacy

Key Workers & Case Managers

Time, Ability, Motivation and Response

 When a Parent is Not-a-Parent any more

VCAT in a Changing World

The Giants of Bloodymindedness

Do what we say: Not what we do!

Pass the Parcel

A Classic DHS Pass the Parcel

AHURI Housing Research Report


Reports/Publications, Disability Acts & Standards

Federal DHS Annual Report 2010 - 2011
"Progress for Providers" Service Evaluation Tool

DHS Victoria, Administrive Release Guidelines, 2003

NSW Ombudsman's Report 10 Aug 2010- "Quality of Life Care Beyond Institutions"

Community Visitor's Report (Victoria) 2008/9 (2250Kb)

Victorian Auditor-General's Report on Accommodation for People with a Disability, March 2008 (600Kb)

Senior Practitioner's Annual Report 2008/9 - DHS Vic (54 pages, 488Kb download)  "Drug restraint shame in care homes"

National Standards Discussion Paper April 2010 (480Kb download)

DHS Disability Support Register (DSR) ("The waiting List") Guidelines

DHS Quality Framework Introduction

DHS Quality Framework Handbook (900Kb download)
Senior Practitioner's Physical Restraint Direction Paper May 2011
DHS Quality Framework Toolkit (1Mb download)

DHS Quality Framework Amendment

DHS Residential Service Practice Manual 2nd Edition 2009 (2Mb download)

ATSS (Day Service) Policy Manual - DHS

DHS Client Services Manual

DHS Community Visitors Handbook

DHS Community Visitors Protocol

DHS Community Visitors Program


DHS Whistleblower's Information Brochure


Acts

Disability Act 2006 (Victoria)
Guardianship and Administration Act, 1986 (Victoria)
Supported Residential Services 2010
Federal Privacy Act, 1986

Charter of Human Rights (Victoria)

Policy Framework - Problem Solving Courts and Approaches - March 2006.pdf

Vic Mental Health Strategy 09 19 and the justice system.pdf

Whistleblowers Protection Act, 2001 - Victoria

Whistleblowers Act, 1994 - Queensland


Standards


Customer Satisfaction Standard - ISO 10002

DHS Integrated Service Standards (Draft) byAHA - May 2011


Personal Care Information

What makes a good group home?

What constitutes lifestyle quality?

Know your Rights in a Group Home by AMIDA

Customer Satisfaction Standard - ISO 10002

Quality of Life Factor - "Children Learn What They Live" 

Quality of Life - Active Support Avenues

Eating Slowly means Eating Less - Weight Control

Individual Support Package Handbook - Victoria

Through the Maze - Children's Services in Victoria (3.5MB download)

DHS (Victoria) Active Support Fact Sheet

Link - Group Home Quality of Life

Electronic Communications Tool - IPod - Assertive Technology

Person Centred Planing (PCP) Manual - USA  (1.4Mb download)

Duty of Care - DHS Victoria

CHAP (Comprehensive Health Assessment Program) - Overview

Bound to Care by Rescare UK

Housing Choices Australia - Brouchure

DHS Active Support Fact Sheet

DHS Physical Restraint Direction Paper, May 2011


Service  Providers

List of Registered Disability Service Providers in Victoria by OSP, March 2010 (96 Kb, 14 xls pages, 260 providers aprox)

 


Information Sheets

House Supervisor

Why Caring Parents have to Live for Ever

DHS Questionable Activities

DHS Classics

Educating Future Generations

Need more information? Contact Us