Resources Resources & Information
General
LISA Bulletins
Reports/Publications, Disability Acts & Standards
Personal Care Information
Service Provider List (Victoria)
Information Sheets
General
FAMILIES ARE A HELP NOT A HINDRANCE!
ACMA Reports decline in Customer Service by Telcos
Senior Practitioner's Update (Vic), Autumn 2010, issue 1 (906Kb download)
Social Care White Paper, UK (160 pqges)(2Mb download)
The Cocks Report on Guardianship 1982 (175 pages)(3.4Mb download)
Home or Program - by Dr Michael Kendrick
Fair Services for People with Disabilities - ACOSS Report
Ethics & Advocacy
The Way Forward for Australia - Federal Government Report - Oct 2009
Bruce Bonyhady Address to Carers Vic AGM - Nov 2009
Care Standards in UK Group Homes
Fair-Go for ALL, says NDS
Mencap (UK) Protocol........ 1.6Mb download
Dr Rhonda Galbally tells it like it is!
Shut Out Report
QPPD report, "Papering over the Cracks"
Home or Program by Dr Michael J. Kendrick PhD
Link, Europe - Quality of Life Activities in Group Homes
A Group Home Report
University of Kent - Group Home Care Standards
UNSW Report on Supported Living v Shared Accommodation
US Human Rights Handbook
LISA Bulletins
Health Care Cover for those with a Disability
"We are easy meat for the bureaucrats!"
When a Parent is not a Parent any more!
Government Captive Market Services
National Disability Insurance Scheme
Government Disaster Management
Smoke, Mirrors & Failure to Implement
Carers Shouldn't have to ask for help 27 May 2010
Shorten: Champion of the Disabled
,
25 May 2010
Our Society Abandons its "sub-class" of carers, making them fight for scraps
Outdated Welfare System Hits Carers by Mary Lou Carter of Carers Alliance NSW
Kelly Vincent's Maiden Speech in the South Australian Parliament
Major Restrictive Practices
"Are we kidding ouselves with NDIS?"
Support the "National Disability Insurance Scheme (NDIS)
Federal Funding to the States Gone Walkabout (word, with active links)!
Federal Funding to the States Gone Walkabout (pdf) !
Accept Responsibility : Not Avoid It
ABC TV Four Corners Program - "Breaking Point"
Parent tells it how it is across Australia!
What do they want : What should they do?
PCAS (Person Centred Active Support) as a result of.......
Victorian Government Departments are Bomb Proof
The most significant reform since Medicare, but more is needed
Minister for Bad News
Hit a brick wall in Australia, so moved family to the UK
Family moves overseas to obtain rights based services
Forced to the Brink
Is this the Land of the Fair-Go - Dr Rhonda Galbally
Parents Fight Bureaucracy
Will they ever get a Home
About Government being more open
What the DHS said at a Public Forum
Road Map to a Fairer Australia : PILCH on Human Rights
Guardianship & Administration - Victoria
Fix the Broken Disability System
DHS Questionable Activities
Disadvantaged by Law
The Gap between Service Intention and Provision
DHS Self Directed Planning Report
Entitlement not Hand-Out
Quality of Life Care
Social Inclusion
Restrictive Practices : Key Themes
Given Rights.........
Dare to Demand Reasonable Human Rights
United we Stand
Problem s in Aged Care are Similar in Disability Care
Achieving a Carers Mission Statement
Family Carers Streched to Breaking Point
House of Reps Report on Better Support for Carers
A Fair Go!
NSW Report on the Need for Better Support for Carers
Captive Market Services v Customer Satisfaction
Why Customers Quit Their Service Provider
Service Users Must: Service Providers Must
The King has No Clothes
Quality Management
Quality Framework for Disability Services
Corporate Integrity, Information and Resolutions Unit CIIRu
Great Policies, but little or no Implementatio n Infrastructure
Victorian State Disability Plan
Australia is John Wayne Country
No Choice of Service Provider
A Captive Market
Walk the Talk or Talk the Walk?
Monitoring Quality of Life
Quality of Life Support Monitors
Improving Service Quality Through Complaints
Complaints Commissioner - Feedback Project
Minder & At Risk Services
Paranoid Privacy
Key Workers & Case Managers
Time, Ability, Motivation and Response
When a Parent is Not-a-Parent any more
VCAT in a Changing World
The Giants of Bloodymindedness
Do what we say: Not what we do!
Pass the Parcel
A Classic DHS Pass the Parcel
AHURI Housing Research Report
Reports/Publications, Disability Acts & Standards
Reports/Publications:
NSW Ombudsman's Report 10 Aug 2010
Community Visitor's Report (Victoria) 2008/9 (2250Kb)
Victorian Auditor-General's Report on Accommodation for People with a Disability, March 2008 (600Kb)
Senior Practitioner's Annual Report 2008/9 - DHS Vic (54 pages, 488Kb download) "Drug restraint shame in care homes"
National Standards Discussion Paper April 2010 (480Kb download)
DHS Disability Support Register ("The waiting List") Guidelines
DHS Quality Framework Introduction
DHS Quality Framework Handbook (900Kb download)
DHS Quality Framework Toolkit (1Mb download)
DHS Quality Framework Amendment
DHS Residential Service Practice Manual 2nd Edition 2009 (2Mb download)
ATSS (Day Service) Policy Manual - DHS
DHS Client Services Manual
DHS Community Visitors Handbook
DHS Community Visitors Protocol
DHS Community Visitors Program
DHS Whistleblower's Information Brochure
Acts:
Disability Act 2006 (Victoria)
Guardianship and Administration Act , 1986 (Victoria)
Federal Privacy Act, 1986
Charter of Human Rights (Victoria)
Policy Framework - Problem Solving Courts and Approaches - March 2006.pdf Vic Mental Health Strategy 09 19 and the justice system.pdf
Whistleblowers Protection Act, 2001 - Victoria
Whistleblowers Act, 1994 - Queensland
Standards:
Victorian Standards for Disability Services - 2007
Queensland Disability Service Standards
Group Home Standards - DHS Victoria (3.5Mb download)
Mapping of: RTO (Registered Training Organisations) ISO (Internayional Standards Organisation) 9001-2008, AQTF (Australian Quality Training Framework)-2007, Quality Framework Standards and Industry Standards (under construction)
Personal Care Information
Person Centred Planing (PCP) Manual - USA (1.4Mb download)
Duty of Care - DHS Victoria
CHAP (Comprehensive Health Assessment Program) - Overview
Bound to Care by Rescare UK
Housing Choices Australia - Brouchure
DHS Active Support Fact Sheet
Service Providers
List of Registered Disability Service Provider (96 Kb, 14 xls pages, 260 providers aprox)
Information Sheets
Educating Future Generations
Doors which lock when closed - "What say?"
Public v Private Sectors - Expectations of Staff
Privacy v Duty of Care - Catch 22
Congratulations! You are now a House Supervisor!
Tips on writing a News Report
Consumer Choice of Service Provider
Power to Destroy!
